Security for PayPal buyers

• Your financial information.PayPal helps keep your transactions secure by not sharing your full financial information with sellers.
• 24/7 Monitoring.PayPal monitor transactions 24/7. That should help you rest easy.
• Secure technology.PayPal encryption help keeps your online transactions guarded from start to finish.
• Fraud prevention.Contact PayPal if anything seems suspicious so payPal can help you protect yourself from fraudulent charges against your account. PayPal'll never ask for sensitive information in an email.
• Dispute resolution.If there’s a problem with a transaction, payPal’ll put a hold on the funds until the issue is resolved. PayPal investigate and stay involved every step of the way.
• Purchase protection around the globe.Buy or sell around the globe. PayPal process 25 currencies in over 200 markets to make sending, spending, and selling simple and secure.

      For more detail about paypal safety and security，Please click here to visit paypal official website .

Tax

The product list shows the pre-tax price.

European Union members are tax-free

Non-European Union member states need to collect taxes, such as Norway and Switzerland .

Any order over 1000€ OFFERS FREE SHIPPING   

Orders less than 1000€ require an additional 8€ shipping.

All orders have a handling time of 1-2 days, then ship by UPS

Shipping times vary from 1-2 business days and delivery time varies between 2-6 business.

Please read through this instructional guide so you can understand how the process works and 

what you should expect to happen once you place your order with us

Battery

The battery data on this website is tested under the following conditions:
Temperature: 25℃, speed: 25km/hour, weight: 60kg, road condition: flat road .

RETURNS - DAMAGED & FAULTY

If you have received an item that is damaged, is not what you ordered, or is missing parts, 

then please click here to feedback to us. Include photographs of the issue before returning any goods so we can discuss the best action to take.

FAULTY ITEM

If your electric transport develops a manufacturing fault through normal use (as outlined in the manufacturer’s manual) within 30-days of receiving the goods, then please click here to feedback to us , quoting your order number, attaching a photo of the product and the fault details. You can let us know whether you want a refund, repair or replacement. We will arrange collection.

REFUND PAYMENT

We will refund you to your original payment method (i.e, card, Paypal account etc) within 7 days of receipt at our Returns Centre. Please be aware this can take up to 5 days depending on your bank.

WARRANTY 

Framework guarantee: 3 years. Engine guarantee: 365 days. Battery guarantee: 365 days. 95% pre-assembled when you get the bike. We have set up a customer service center in Belgium to offer you comprehensive customer service.7 * 24 hours.

For more detail about our shipping and return policy，please click here .

NOTE

To ensure your safety while riding and the safety of other traffic participants.Please observe local legal requirements for electric bicycles. In Europe, you have to use the 250W / 25km/h version in order to have a road legal bicycle/pedelec. The stronger 500W/1000W versions need to be registered for insurance to be legal as light electric motorbike! Otherwise, it is only allowed on private property!If you only use your Ride66 Bike on private property you can purchase the 500W/1000W version without speed limitation.